Assistant Community Manager

Role overview

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

The Opportunity

Taringa Parkside Retirement Living is a leisurely community located in the prestigious inner-city suburb of Taringa, home to 130+ independent retirement living units & villas. As our Assistant Community Manager, you will work closely with the Community Manager and residents to help ensure smooth day-to-day operations of the community. Your customer-centred approach to your work and ability to connect with our residents will help you be successful. This role is a customer-facing operations role where you will enjoy being organised, fast-paced and building relationships with residents!

This is a permanent full-time position working Monday-Friday 8-4pm

What we offer:

• $80K inclusive of super + phone + laptop 
• Paid Parental Leave and Purchased Annual Leave options
• Two (2) additional 'All About Me' leave days per calendar year
• Annual salary reviews and annual bonus incentive scheme 
• Employee Referral Program and Employee Assistance Program
• Discounts to Health Insurance and Retail & Leisure partner providers
• Opportunities for further career progression (develop into a Community Manager and beyond)
• Opportunity to take part in Aveo Learning & Development courses to develop your professional skills

You will: 

• Support the residents & their families, internal stakeholders and external contractors. 
• Be the first point of contact for residents and their queries, suggestions and concerns
• Assist with ongoing daily operations of entire village services including safety, security, maintenance/facilities, rostering timesheets and resident compliance checks
• Assist with budget development & financial management 
• Complete general administrative tasks including but not limited to - email & phone communication, distribution of mail & notices and incident recording

What you'll bring: 

• Experience in an operations-based or office management role highly desirable (e.g Hospitality, Hotel/Tourism, Property Management, Office Management or Facilities Management) 
• Intermediate use of Microsoft Suite and highly computer literate as you will learn new programs 
• High-level written and verbal communication and negotiation skills
• Strong focus on results and customer satisfaction

Who we are

As a leader in retirement living, with 30 years' experience,  Aveo provides the stability and confidence to try new things and keep innovating. Owned by Brookfield Asset Management, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 10,000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1700 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

What's next?

Apply now and take to first step in Bringing your Passion to life! We are ready to welcome you.

Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.